How is the process started?

Each case varies. In general, the next of kin, or interested party, fills out the application on behalf of the decedent. An appointment is made with the Healthcare Services Department office to review the application and determine eligibility. Upon approval, the crematory will be notified of Otero County's responsibility over the decedent's remains.

If you are concerned whether or not your loved one meets the program's criteria, please contact the Healthcare Services Department further information.

Show All Answers

1. How does my family obtain a death certificate?
2. How are Veterans honored?
3. Are there additional services for persons who received Social Security Benefits?
4. What about a death notice in the newspaper?
5. What does "indigent" mean?
6. What does "unclaimed" mean?
7. Who can apply for this program?
8. How does one qualify for the program?
9. How is the process started?
10. I signed an agreement with the funeral home but I cannot afford the services. What do I do?
11. Who is considered next of kin?
12. How long does the process take?
13. May the family hold a funeral / memorial service?
14. What happens to the cremated / unclaimed remains?
15. Who do I pay for the cremated remains?
16. Is this information up-to-date?