A signed agreement with a funeral home or crematory to prepare services may disqualify the decedent from program eligibility. A signed agreement or contract indicates financial responsibility has been asserted for the decedent's remains.
Do not sign an agreement for services unless you are able to be financially responsible for the decedent's remains. If you signed an agreement for services, then determine you are unable to handle the financial responsibility, you must cancel the agreement with the funeral home prior to any burial or cremation services have been rendered. If services have been rendered, then you must confer with the funeral home or crematory, as per the signed agreement - Otero County no longer has authority to assist.
Please note that termination of an agreement with a funeral home is soley based upon the funeral home's discretion. Otero County does not assist in this matter.