The TBRDA Records and NCIC department is the depository for all records associated with 9-1-1 calls and the first responder dispatch to incidents. Audio recordings of 9-1-1 telephone communications as well as radio dispatch communications are captured real-time and archived daily. Along with audio recordings, the computer aided dispatch (CAD) written incident notes are archived and housed at TBRDA for a minimum of three (3) years.
Copies of the audio recordings and computer generated call logs are available to the public for a fee. Click on the link further down on this page for information on how to request 9-1-1 call and dispatch records.
The department also serves as the depository for all criminal warrants issued by the courts in Otero County. The Records department enters, verifies and clears warrants through the NCIC criminal history database. NCIC criminal history records are accessible only by authorized TBRDA dispatchers and call takers, authorized law enforcement officers, and the court system.